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Florida · Video visits statewide
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Care that fits your life
Telehealth care in Jacksonville, Florida.
Wade’s Care First sees Jacksonville patients by secure video for primary care, mental health, ADHD, weight management, urgent care and more. Labs, imaging and prescriptions go to facilities in and around Jacksonville.
Telehealth only. No office in Jacksonville: you join from wherever you are in Florida. Pricing · Insurance Accepted
Services
What Jacksonville patients book.
Every service is available statewide by video. Each page explains what can and cannot be handled remotely.
Your ongoing Primary Care ProviderPrimary Care
Acute Care, Routine Care, Preventive Care, and Chronic Care with one provider who knows your history.
Screenings for your age and riskPreventive Care
Screenings, labs and risk checks chosen for your age, history and family history.
Evaluation and treatmentMental Health
Anxiety, depression, panic, PTSD symptoms and more. A full evaluation first, then a plan you help build.
Adults and teensADHD
Evaluation and follow-up for attention, focus and executive-function concerns.
Medication with a plan around itMedical Weight Management
A workup first, then nutrition, lab monitoring and medication when it fits.
Sick visitsUrgent Care
Sinus infections, UTIs, rashes and stomach bugs. Check the scheduler for available appointments, including same-day openings when offered.
Skin concerns by videoDermatology
Acne, eczema, psoriasis, melasma, fungal nails and rashes, evaluated from clear photos and a conversation.
Strains, sprains and flare-upsShort-Term Pain Management
Back and neck pain, sprains, joint flares and headaches over a short course of care.
Hormones, prostate and screeningMen’s Health
ED, testosterone testing, prostate health, PSA and the screenings men tend to skip.
Every stageWomen’s Health
Periods, birth control, perimenopause, menopause and the questions in between.
Ages 5 and upPediatric Care
Video visits for the things that keep a kid home from school.
Older adults and their familiesGeriatric Care
Medication review, chronic conditions and coordination with everyone involved.
Part of your primary careSleep Concerns
Insomnia, snoring, sleep apnea screening and sleep-study coordination.
Pharmacogenomic testingGeneSight® Testing
A cheek swab that adds genetic information to mental-health medication decisions.
Booking & Insurance
Plan your video visit.
Start with the care you need. We’ll guide you through the visit details and available times.
Choose your visit
Select your service and whether you are a new or established patient.
Choose how to pay
Select insurance or self-pay. Review the accepted plans and posted prices before continuing.
Find an available time
Confirm where you will be during the visit and your timezone, then review your appointment details.
More Than a Video Visit
How It Works Your care doesn’t end when the video visit ends.
Wade’s Care First is a full medical practice delivered through telehealth. When it is medically appropriate, we order, prescribe, refer and coordinate the services you would expect from a traditional outpatient practice.
- 1VisitSecure video from your phone or laptop
- 2TestingLabs and imaging ordered near you
- 3ResultsReviewed and explained with you
- 4TreatmentPrescriptions and a plan you helped build
- 5ReferralSpecialists and in-person care when needed
- 6Follow-upContinued care with the same provider
Laboratory testing
Blood work, urine tests, hormone and PSA testing, completed at a lab near you.
Diagnostic imaging
X-rays, ultrasounds, CT scans and MRIs ordered through local imaging centers.
Additional testing
Testing matched to your symptoms, history and plan, including sleep studies when indicated.
Equipment and supplies
Orders for durable medical equipment and supplies when medically necessary.
Specialist referrals
Referrals to cardiology, endocrinology, sleep medicine and more, with your care kept connected.
Prescription management
Prescribing and adjusting medications when clinically appropriate and allowed by law.
Results and follow-up
Every result reviewed with you, explained, and turned into a next step.
GeneSight® Testing
Pharmacogenomic information that may help inform mental-health medication decisions.
Care coordination
Orders and referrals sent to facilities near you, with Wade’s Care First staying involved.
Telehealth when appropriate. In-person services when needed. Coordinated care throughout.
Book a VisitHow It WorksOrders go local
Labs, imaging and pharmacies near Jacksonville.
When blood work is needed, the order goes to a lab you choose. Check with your chosen lab about appointments and walk-in availability. If you already use Baptist, UF Health or Mayo Clinic, outpatient hospital labs can take outside orders too. For imaging, Akumin runs outpatient centers in Arlington, Northside, Riverside and the University area, and SimonMed has a Kennerly Road location, so X-rays, ultrasound, CT or MRI usually do not require a hospital visit. Prescriptions go electronically to any Publix, CVS, Walgreens, Walmart or Winn-Dixie pharmacy you pick, and Agape Community Health Center offers sliding-fee care if cost is a barrier.
Blood work
Quest Diagnostics and Labcorp list Jacksonville collection sites. Quest lists a location at 5960 Beach Boulevard. Confirm the location’s services, appointment requirements and insurance participation before visiting; hospital outpatient labs may have additional requirements for outside orders.
Imaging
Akumin outpatient centers in Jacksonville (Arlington, Northside on Dunn Ave, Riverside on Roosevelt Blvd, University) plus Orange Park and Fleming Island, offering MRI, CT, X-ray, ultrasound, DEXA and 3D mammography; SimonMed Imaging’s Jacksonville location; hospital imaging at Baptist Health, UF Health and Mayo Clinic.
Pharmacies
Publix, CVS, Walgreens, Walmart and Winn-Dixie all operate pharmacies in the Jacksonville area.
Before you go, confirm the requested test, outside-order acceptance, insurance, collection fees and hours with the facility. These resources are examples, not a complete directory. Quest Location Finder · Labcorp Location Finder.
Patient Questions
All Patient Questions Jacksonville questions.
Does Wade’s Care First have an office in Jacksonville?
No. Wade’s Care First is a telehealth practice. You join your visit by secure video from home, work or anywhere in Florida, and Charles Wade, FNP-BC is licensed to treat you while you are in the state. Anything that needs hands-on care is coordinated with facilities in and around Jacksonville, such as Baptist Medical Center Jacksonville (Baptist Health; also Baptist South, Beaches, Clay, Nassau and Wolfson Children’s Hospital), UF Health Jacksonville (Level I adult / Level II pediatric trauma center, downtown) and UF Health North emergency room, Mayo Clinic Hospital, Jacksonville (San Pablo Road; emergency care listed), Ascension St. Vincent’s Riverside and Southside; Ascension St. Vincent’s Emergency Care, Westside and HCA Florida Memorial Hospital.
Where will I go for blood work if I live in Jacksonville?
Quest Diagnostics and Labcorp list Jacksonville collection sites. Quest lists a location at 5960 Beach Boulevard. Confirm the location’s services, appointment requirements and insurance participation before visiting; hospital outpatient labs may have additional requirements for outside orders. We send the order electronically to a location that is convenient for you or in your insurance network. Results come back to us for review with you.
Which Jacksonville hospitals have an emergency department?
Baptist Medical Center Jacksonville (Baptist Health; also Baptist South, Beaches, Clay, Nassau and Wolfson Children’s Hospital), UF Health Jacksonville (Level I adult / Level II pediatric trauma center, downtown) and UF Health North emergency room, Mayo Clinic Hospital, Jacksonville (San Pablo Road; emergency care listed), Ascension St. Vincent’s Riverside and Southside; Ascension St. Vincent’s Emergency Care, Westside and HCA Florida Memorial Hospital. For chest pain, trouble breathing, stroke symptoms, severe bleeding, a major injury or thoughts of harming yourself, call 911 or go to the nearest emergency department rather than booking a video visit.
Are there community health centers in Jacksonville for in-person care?
Agape Community Health Center, Inc. (sites on Blanding Blvd, King St, University Blvd S, Dunn Ave, Pearl St, Merrill Rd) and I.M. Sulzbacher Center for the Homeless, Inc. (611 E Adams St; Sulzbacher Village Pediatric Health Center; Beaches Community Healthcare) serve the area with in-person primary care on a sliding scale. Many patients pair that kind of local clinic with telehealth for follow-ups, medication management and specialist coordination.
Can I use Florida Medicaid or other insurance for a telehealth visit from Jacksonville?
Florida Medicaid plans are not on the participating list right now. Plans accepted in Florida: BCBS / Anthem PPO, UnitedHealthcare PPO, UMR (PPO), Aetna PPO, Cigna PPO, Humana PPO, Ambetter PPO, Florida Blue, TRICARE. Benefits are verified before your visit, and self-pay pricing is posted if your plan is not accepted.
Can orders be sent to a laboratory or imaging facility near me?
When clinically appropriate, we can send orders to a laboratory or imaging facility you choose. Confirm that the location performs the requested test, accepts the order and participates in your insurance network. Availability and travel distance vary by community.
More answers
Questions Jacksonville patients ask about mental health, ADHD and medical weight management.
- How can I tell whether worry has become an anxiety disorder?
- What is the difference between a panic attack and generalized anxiety?
- Can ADHD first become apparent in adulthood?
- What is executive dysfunction?
- What is medical weight management?
- Am I a candidate for medical weight loss?
All Mental Health Questions All ADHD Questions All Medical Weight Management Questions
Good to know
Services, screening recommendations, testing, treatment options, referrals and prescribing may vary with your age, medical history, symptoms, where you are physically located at the time of the visit, state and federal requirements, insurance requirements, and whether your condition can be safely managed by telehealth. Conditions and services listed here are examples. An appointment does not guarantee a particular diagnosis, a prescription, a controlled medication, hormone therapy, a lab order, an imaging study, a sleep study, a specialist referral, an accommodation letter or a particular treatment. Treatment decisions follow a clinical evaluation and the provider’s judgment.
Sources
Practice provider: Charles Wade, FNP-BC. Information updated October 25, 2026.
Patient Education
Browse All Patient EducationHealth topics for Jacksonville patients.
Articles on the care people in Jacksonville book most, each linked to its service and booking.
ADHD
Can People with ADHD Be Perfectionists?
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Medical Weight Management
Why Am I Gaining Weight Even Though I’m Eating Healthy?
Explore how sleep, stress, medications, portions, and other factors can affect weight even when you eat nutritious foods.
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Mental Health
Why Do Antidepressants Cause Weight Gain?
Learn why weight changes can occur during antidepressant treatment and how to discuss concerns without stopping medication on your own.
Read Article →
A local landmark
Florida Theatre
The historic Florida Theatre and its marquee in downtown Jacksonville.
Photo: Excel23 / Wikimedia Commons · Source · CC BY-SA 4.0. Resized for display.
Metro area · Duval County
Getting care in Jacksonville
Florida’s largest city by population, a consolidated city-county on the St. Johns River with a large military and health-care workforce.
If you live in Jacksonville, a video visit covers most primary care, mental health, ADHD follow-up, weight management and minor urgent problems without a drive across the river or the Buckman Bridge. Charles Wade, FNP-BC, sees you by video and sends any orders to places near you. Jacksonville has deep hospital resources, including UF Health Jacksonville’s Level I trauma center downtown, Baptist Medical Center and Wolfson Children’s, Mayo Clinic Hospital on San Pablo Road, Ascension St. Vincent’s and HCA Florida Memorial.
Telehealth does not replace those for emergencies. It works best for the steady work in between: refills, lab review, new symptoms that do not need hands-on exams, and conditions you can describe and show on camera.
Access in Duval County
Florida’s uninsured rate for people under 65 was 13.6% in 2024 versus 9.8% nationally (KFF, ACS 1-year); all-ages uninsured was 10.9%, ranking 45th among states (America’s Health Rankings, ACS 2024). As of January 1, 2026, Florida had 320 primary care HPSAs and 239 mental health HPSAs, and would need 1,434 more primary care practitioners and 545 more mental health practitioners to eliminate them (Florida Senate analysis of SB 1480, 2026). Hurricane season continuity: during qualifying emergencies, ask your pharmacist and insurer about early refills under Florida law; authorized refills and other coverage requirements still apply.
Who this helps most in Jacksonville
This fits Jacksonville adults and families who want one consistent clinician for primary care, mental health, ADHD, weight, sleep or skin concerns, and who find it hard to leave work or arrange childcare for office visits. It also helps older adults on the Westside, Northside or Beaches managing blood pressure, diabetes or thyroid conditions with periodic labs. Go in person instead when you need a physical exam, a procedure, stitches or an X-ray the same hour. Call 911 or go to the nearest emergency department, such as UF Health Jacksonville, Baptist, Mayo Clinic or St. Vincent’s, for chest pain, stroke symptoms, trouble breathing, severe bleeding or thoughts of harming yourself.
Local health considerations
- About 168,800 Duval County residents (roughly 16%) were 65 or older in 2024, so chronic-disease follow-up and medication review matter for a large group (USAFacts, Census estimates).
- Summer heat: NWS flags older adults, young children, pregnant women and people with chronic conditions or on certain medications as highest risk for heat illness.
- Hurricane season: ask your pharmacist and insurer about early refills under F.S. 252.358 during a qualifying emergency. Authorized refills and other coverage requirements still apply; plan ahead when possible.
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Book a VisitAsk a QuestionText UsIf this is an emergency, call 911. For mental health crisis support, call or text 988 anytime.