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New York · Video visits statewide
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Care that fits your life
Telehealth care in Queens, New York.
Wade’s Care First sees Queens patients by secure video for primary care, mental health, ADHD, weight management, urgent care and more. Labs, imaging and prescriptions go to facilities in and around Queens.
Telehealth only. No office in Queens: you join from wherever you are in New York. Pricing · Insurance Accepted
Services
What Queens patients book.
Every service is available statewide by video. Each page explains what can and cannot be handled remotely.
Your ongoing Primary Care ProviderPrimary Care
Acute Care, Routine Care, Preventive Care, and Chronic Care with one provider who knows your history.
Screenings for your age and riskPreventive Care
Screenings, labs and risk checks chosen for your age, history and family history.
Evaluation and treatmentMental Health
Anxiety, depression, panic, PTSD symptoms and more. A full evaluation first, then a plan you help build.
Adults and teensADHD
Evaluation and follow-up for attention, focus and executive-function concerns.
Medication with a plan around itMedical Weight Management
A workup first, then nutrition, lab monitoring and medication when it fits.
Sick visitsUrgent Care
Sinus infections, UTIs, rashes and stomach bugs. Check the scheduler for available appointments, including same-day openings when offered.
Skin concerns by videoDermatology
Acne, eczema, psoriasis, melasma, fungal nails and rashes, evaluated from clear photos and a conversation.
Strains, sprains and flare-upsShort-Term Pain Management
Back and neck pain, sprains, joint flares and headaches over a short course of care.
Hormones, prostate and screeningMen’s Health
ED, testosterone testing, prostate health, PSA and the screenings men tend to skip.
Every stageWomen’s Health
Periods, birth control, perimenopause, menopause and the questions in between.
Ages 5 and upPediatric Care
Video visits for the things that keep a kid home from school.
Older adults and their familiesGeriatric Care
Medication review, chronic conditions and coordination with everyone involved.
Part of your primary careSleep Concerns
Insomnia, snoring, sleep apnea screening and sleep-study coordination.
Pharmacogenomic testingGeneSight® Testing
A cheek swab that adds genetic information to mental-health medication decisions.
Booking & Insurance
Plan your video visit.
Start with the care you need. We’ll guide you through the visit details and available times.
Choose your visit
Select your service and whether you are a new or established patient.
Choose how to pay
Select insurance or self-pay. Review the accepted plans and posted prices before continuing.
Find an available time
Confirm where you will be during the visit and your timezone, then review your appointment details.
More Than a Video Visit
How It Works Your care doesn’t end when the video visit ends.
Wade’s Care First is a full medical practice delivered through telehealth. When it is medically appropriate, we order, prescribe, refer and coordinate the services you would expect from a traditional outpatient practice.
- 1VisitSecure video from your phone or laptop
- 2TestingLabs and imaging ordered near you
- 3ResultsReviewed and explained with you
- 4TreatmentPrescriptions and a plan you helped build
- 5ReferralSpecialists and in-person care when needed
- 6Follow-upContinued care with the same provider
Laboratory testing
Blood work, urine tests, hormone and PSA testing, completed at a lab near you.
Diagnostic imaging
X-rays, ultrasounds, CT scans and MRIs ordered through local imaging centers.
Additional testing
Testing matched to your symptoms, history and plan, including sleep studies when indicated.
Equipment and supplies
Orders for durable medical equipment and supplies when medically necessary.
Specialist referrals
Referrals to cardiology, endocrinology, sleep medicine and more, with your care kept connected.
Prescription management
Prescribing and adjusting medications when clinically appropriate and allowed by law.
Results and follow-up
Every result reviewed with you, explained, and turned into a next step.
GeneSight® Testing
Pharmacogenomic information that may help inform mental-health medication decisions.
Care coordination
Orders and referrals sent to facilities near you, with Wade’s Care First staying involved.
Telehealth when appropriate. In-person services when needed. Coordinated care throughout.
Book a VisitHow It WorksOrders go local
Labs, imaging and pharmacies near Queens.
Blood draws in Queens are available at Quest Diagnostics and Labcorp patient service centers throughout the borough; hospital outpatient labs at NewYork-Presbyterian Queens, Jamaica Hospital, Mount Sinai Queens and the public hospitals also accept outside orders if you call ahead. For imaging, Lenox Hill Radiology lists 17 Queens centers, more than in any other borough, covering X-ray, ultrasound, CT and MRI; hospital radiology departments are another option. Prescriptions go electronically to the pharmacy you choose, including Duane Reade, Walgreens, CVS or a neighborhood independent pharmacy with staff who speak your language. Ask the pharmacy to confirm your plan is accepted before pickup.
Blood work
Quest Diagnostics and Labcorp operate patient service centers across Queens. Hospital outpatient labs at the systems above also accept outside orders; confirm by phone.
Imaging
Lenox Hill Radiology (RadNet) lists 17 Queens imaging centers, the most of any borough; hospital radiology at NewYork-Presbyterian Queens, Jamaica Hospital, Mount Sinai Queens, LIJ Forest Hills and the public hospitals takes outpatient orders.
Pharmacies
Duane Reade/Walgreens, CVS and many independent pharmacies serving specific language communities; Rite Aid closed all stores nationally in 2025.
Before you go, confirm the requested test, outside-order acceptance, insurance, collection fees and hours with the facility. These resources are examples, not a complete directory. Quest Location Finder · Labcorp Location Finder.
Patient Questions
All Patient Questions Queens questions.
Does Wade’s Care First have an office in Queens?
No. Wade’s Care First is a telehealth practice. You join your visit by secure video from home, work or anywhere in New York, and Charles Wade, FNP-BC is licensed to treat you while you are in the state. Anything that needs hands-on care is coordinated with facilities in and around Queens, such as NYC Health + Hospitals/Elmhurst (public; became western Queens’ primary emergency provider after the 2008-09 closures) and NYC Health + Hospitals/Queens (Jamaica), NewYork-Presbyterian Queens (Flushing; verified Level 1 trauma center), Jamaica Hospital Medical Center (24/7 ED treating more than 117,000 patients a year) and Long Island Jewish Forest Hills (Northwell; 911 receiving hospital), Mount Sinai Queens (Astoria; ED), Flushing Hospital Medical Center, St. John’s Episcopal Hospital (Far Rockaway).
Where will I go for blood work if I live in Queens?
Quest Diagnostics and Labcorp operate patient service centers across Queens. Hospital outpatient labs at the systems above also accept outside orders; confirm by phone. We send the order electronically to a location that is convenient for you or in your insurance network. Results come back to us for review with you.
Which Queens hospitals have an emergency department?
NYC Health + Hospitals/Elmhurst (public; became western Queens’ primary emergency provider after the 2008-09 closures) and NYC Health + Hospitals/Queens (Jamaica), NewYork-Presbyterian Queens (Flushing; verified Level 1 trauma center), Jamaica Hospital Medical Center (24/7 ED treating more than 117,000 patients a year) and Long Island Jewish Forest Hills (Northwell; 911 receiving hospital), Mount Sinai Queens (Astoria; ED), Flushing Hospital Medical Center, St. John’s Episcopal Hospital (Far Rockaway). For chest pain, trouble breathing, stroke symptoms, severe bleeding, a major injury or thoughts of harming yourself, call 911 or go to the nearest emergency department rather than booking a video visit.
Are there community health centers in Queens for in-person care?
Community Healthcare Network (Long Island City; two Jamaica sites), Charles B. Wang Community Health Center (three Flushing sites; serves everyone regardless of ability to pay or language), Joseph P. Addabbo Family Health Center (Arverne, Far Rockaway, two Jamaica sites) and Urban Health Plan (Corona site) serve the area with in-person primary care on a sliding scale. Many patients pair that kind of local clinic with telehealth for follow-ups, medication management and specialist coordination.
Can I use New York Medicaid or other insurance for a telehealth visit from Queens?
Many plans are accepted and benefits are verified before your visit. BCBS / Anthem PPO, UnitedHealthcare PPO, UMR (PPO), Aetna PPO, Cigna PPO, Humana PPO, Ambetter PPO, Fidelis Care / Ambetter (NY Marketplace), TRICARE. New York Medicaid is delivered mainly through mainstream Medicaid Managed Care plans (HARP and Child Health Plus enrollment is reported within those plans); 2,518,926 New York City residents and 5.6 million+ statewide were in mainstream plans in December 2025. The Essential Plan (New York’s Basic Health Program) covers adults under 200% of the federal poverty level with no monthly premium; a 2024 waiver that had extended it to 250% FPL ended July 1, 2026 after federal funding cuts, ending Essential Plan eligibility for the affected income group; those members may qualify for Qualified Health Plans with financial assistance. Free enrollment help: NY State of Health, 1-855-355-5777. Statewide Medicaid managed care plans reported by NYSDOH (2024 eQARR profiles, enrollment order): Fidelis Care, Healthfirst, MetroPlus Health Plan, Anthem BlueCross BlueShield HP, UnitedHealthcare Community Plan, Molina Healthcare of New York, Excellus BlueCross BlueShield, MVP Health Care, HIP/EmblemHealth, CDPHP, Independent Health, Highmark Western and Northeastern New York; HIV Special Needs Plans: Amida Care, MetroPlus SNP, SelectHealth from VNS Health. County availability varies: NYC (Fidelis, Healthfirst, MetroPlus, Anthem, UnitedHealthcare, Molina, HIP, Amida Care, VNS); Erie (Fidelis, Independent Health, Highmark, Molina, UnitedHealthcare, Excellus); Monroe (Excellus, MVP, Fidelis, UnitedHealthcare, Molina); Onondaga (Fidelis, Molina, UnitedHealthcare, Excellus); Albany (CDPHP, Fidelis, MVP, UnitedHealthcare); Nassau (Healthfirst, Fidelis, Anthem, HIP, UnitedHealthcare, Molina); St. Lawrence (Fidelis, UnitedHealthcare, MVP). December 2025 NYSDOH enrollment report. Coverage varies by plan, and self-pay pricing is posted if your plan is not accepted.
Is Queens a health professional shortage area?
HRSA lists Medicaid-eligible population HPSAs in Jamaica (primary care 14), Long Island City (primary care 16, mental health 13), Rockaway (primary care 15) and West Queens (primary care 14, mental health 13), plus a low-income Southwest Queens primary care designation (2026) and a mental health facility designation at Queens Hospital Center. Telehealth can complement local clinicians by offering another way to access primary care, mental health and medication follow-up while you keep your local relationships.
Can orders be sent to a laboratory or imaging facility near me?
When clinically appropriate, we can send orders to a laboratory or imaging facility you choose. Confirm that the location performs the requested test, accepts the order and participates in your insurance network. Availability and travel distance vary by community.
More answers
Questions Queens patients ask about mental health, ADHD and medical weight management.
- How can I tell whether worry has become an anxiety disorder?
- What is the difference between a panic attack and generalized anxiety?
- Can ADHD first become apparent in adulthood?
- What is executive dysfunction?
- What is medical weight management?
- Am I a candidate for medical weight loss?
All Mental Health Questions All ADHD Questions All Medical Weight Management Questions
Good to know
Services, screening recommendations, testing, treatment options, referrals and prescribing may vary with your age, medical history, symptoms, where you are physically located at the time of the visit, state and federal requirements, insurance requirements, and whether your condition can be safely managed by telehealth. Conditions and services listed here are examples. An appointment does not guarantee a particular diagnosis, a prescription, a controlled medication, hormone therapy, a lab order, an imaging study, a sleep study, a specialist referral, an accommodation letter or a particular treatment. Treatment decisions follow a clinical evaluation and the provider’s judgment.
Sources
Practice provider: Charles Wade, FNP-BC. Information updated October 25, 2026.
Patient Education
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A local landmark
Unisphere
The Unisphere in Flushing Meadows–Corona Park, Queens, New York.
Photo: BakedintheHole / Wikimedia Commons · Source · CC0 1.0. Resized for display.
Metro area · Queens County (borough of Queens), New York City
Getting care in Queens
New York City’s largest borough by area and its most linguistically diverse, where more than one in four residents has limited English proficiency and three hospitals closed in 2008-2009.
Queens is a borough of long commutes and crowded emergency rooms. After three hospitals closed in 2008 and 2009, Elmhurst became the main emergency provider for much of western Queens, and federal data still flags Jamaica, Long Island City, Rockaway and West Queens as shortage areas for Medicaid-eligible primary care. A video visit with Charles Wade, FNP-BC, covers primary care, mental health and ADHD, weight management, urgent concerns, skin issues, men’s and women’s health and children five and older, with orders sent to a Queens lab, imaging center or pharmacy.
The visit is in English; if you need another language, a community health center like Charles B. Wang in Flushing may be a better fit for ongoing care. You must be in New York during the visit.
Access in Queens County (borough of Queens), New York City
Parkway Hospital (2008), St. John’s Queens and Mary Immaculate (2009) closed, removing more than 600 beds; Elmhurst ER visits rose 38% from 2009 to 2014. About 27.8% of Queens residents (627,587 people) were limited English proficient per 2018 Census data; Spanish (41.6%), Chinese (23.5%), Bengali (6.5%) and Korean (4.2%) lead. Medicaid enrollment was about 52.0% of residents in 2015-16. Transit: subway lines cluster in the west and center; eastern and Rockaway neighborhoods rely on buses and long rides.
Who this helps most in Queens
Telehealth works well for Queens residents whose nearest clinic is an hour away by bus, who work nights at the airports or hospitals, or who need steady follow-up for ADHD, anxiety, blood pressure or weight without missing shifts. It also helps parents of school-age children with rashes, allergies or behavioral questions. It is not for emergencies. Chest pain, stroke symptoms, severe asthma attacks, serious injuries or a mental health crisis need 911 or the nearest ED, such as Elmhurst, Jamaica Hospital, NewYork-Presbyterian Queens, Queens Hospital Center, LIJ Forest Hills or Mount Sinai Queens. If you need a physical exam, a procedure or vaccines, choose an in-person clinic or one of the community health centers listed here.
Local health considerations
- Language access: 27.8% of residents are limited English proficient, led by Spanish, Chinese, Bengali and Korean, so interpreter availability shapes care. Source: Queens District Attorney Language Access Plan (2018 Census data).
- Western Queens lost three hospitals in 2008-09 and Elmhurst’s ED volume rose 38% in five years, so emergency rooms are crowded. Source: amNY, March 26, 2020.
- Rockaway and southeast Queens are federally designated shortage areas for Medicaid-eligible primary care, and long transit times compound that. Source: HRSA HPSA data download.
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