Telehealth care in Springfield, Illinois.

No. Wade’s Care First is a telehealth practice. You join your visit by secure video from home, work or anywhere in Illinois, and Charles Wade, FNP-BC is licensed to treat you while you are in the state. Anything that needs hands-on care is coordinated with facilities in and around Springfield, such as Springfield Memorial Hospital (Memorial Health; formerly Memorial Medical Center), 701 N. First St. (emergency care; imaging and radiology) and HSHS St. John’s Hospital, 800 E. Carpenter St.

Quest Diagnostics, Springfield patient service center at 3119 Robbins Rd. Hospital outpatient labs at Memorial Health and HSHS St. John’s accept outside orders. We send the order electronically to a location that is convenient for you or in your insurance network. Results come back to us for review with you.

Springfield Memorial Hospital (Memorial Health; formerly Memorial Medical Center), 701 N. First St. (emergency care; imaging and radiology) and HSHS St. John’s Hospital, 800 E. Carpenter St. For chest pain, trouble breathing, stroke symptoms, severe bleeding, a major injury or thoughts of harming yourself, call 911 or go to the nearest emergency department rather than booking a video visit.

SIU Center for Family Medicine, Springfield, 520 N. 4th St. (part of what SIU Medicine calls the largest university-owned FQHC in the country; HRSA lists Southern Illinois University School of Medicine as an FQHC) and Central Counties Health Centers (HRSA-listed FQHC in Sangamon County) serve the area with in-person primary care on a sliding scale. Many patients pair that kind of local clinic with telehealth for follow-ups, medication management and specialist coordination.

Many plans are accepted and benefits are verified before your visit. BCBS / Anthem PPO, UnitedHealthcare PPO, UMR (PPO), Aetna PPO, Cigna PPO, Humana PPO, Ambetter PPO, Illinois Medicaid, Meridian Health Plan of Illinois, Aetna Better Health of Illinois, TRICARE. Illinois Medicaid is run by the Illinois Department of Healthcare and Family Services (HFS). Most members are enrolled in HealthChoice Illinois, the statewide managed care program; HFS says members have at least four health plans to choose from depending on where they live, and about 2.4 million of roughly 3.1 million Illinois Medicaid enrollees are in a HealthChoice Illinois plan. HFS lists these HealthChoice Illinois plans: Aetna Better Health of Illinois; Blue Cross Community Health Plan (Blue Cross and Blue Shield of Illinois, the largest MCO with about 700,000 members); CountyCare Health Plan (Cook County only, operated by Cook County Health); Meridian Health Plan (Meridian also runs YouthCare for former youth in care); and Molina Healthcare. In June 2026 HFS announced new HealthChoice Illinois contracts starting January 1, 2027 with six MCOs: Aetna Better Health of Illinois, Blue Cross and Blue Shield of Illinois, Humana, Meridian, Molina Healthcare, and CountyCare for Cook County. Current contracts run through December 31, 2026, so plan options may change at the start of 2027. Coverage varies by plan, and self-pay pricing is posted if your plan is not accepted.

Primary Care HPSA (Medicaid-eligible population, Sangamon County, designated April 2026); mental health HPSA (LI Central Area MHCA, 2026); Springfield Service Area MUA (1994). Telehealth can complement local clinicians by offering another way to access primary care, mental health and medication follow-up while you keep your local relationships.

When clinically appropriate, we can send orders to a laboratory or imaging facility you choose. Confirm that the location performs the requested test, accepts the order and participates in your insurance network. Availability and travel distance vary by community.