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Illinois · Video visits statewide
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Care that fits your life
Telehealth care in Rockford, Illinois.
Wade’s Care First sees Rockford patients by secure video for primary care, mental health, ADHD, weight management, urgent care and more. Labs, imaging and prescriptions go to facilities in and around Rockford.
Telehealth only. No office in Rockford: you join from wherever you are in Illinois. Pricing · Insurance Accepted
Services
What Rockford patients book.
Every service is available statewide by video. Each page explains what can and cannot be handled remotely.
Your ongoing Primary Care ProviderPrimary Care
Acute Care, Routine Care, Preventive Care, and Chronic Care with one provider who knows your history.
Screenings for your age and riskPreventive Care
Screenings, labs and risk checks chosen for your age, history and family history.
Evaluation and treatmentMental Health
Anxiety, depression, panic, PTSD symptoms and more. A full evaluation first, then a plan you help build.
Adults and teensADHD
Evaluation and follow-up for attention, focus and executive-function concerns.
Medication with a plan around itMedical Weight Management
A workup first, then nutrition, lab monitoring and medication when it fits.
Sick visitsUrgent Care
Sinus infections, UTIs, rashes and stomach bugs. Check the scheduler for available appointments, including same-day openings when offered.
Skin concerns by videoDermatology
Acne, eczema, psoriasis, melasma, fungal nails and rashes, evaluated from clear photos and a conversation.
Strains, sprains and flare-upsShort-Term Pain Management
Back and neck pain, sprains, joint flares and headaches over a short course of care.
Hormones, prostate and screeningMen’s Health
ED, testosterone testing, prostate health, PSA and the screenings men tend to skip.
Every stageWomen’s Health
Periods, birth control, perimenopause, menopause and the questions in between.
Ages 5 and upPediatric Care
Video visits for the things that keep a kid home from school.
Older adults and their familiesGeriatric Care
Medication review, chronic conditions and coordination with everyone involved.
Part of your primary careSleep Concerns
Insomnia, snoring, sleep apnea screening and sleep-study coordination.
Pharmacogenomic testingGeneSight® Testing
A cheek swab that adds genetic information to mental-health medication decisions.
Booking & Insurance
Plan your video visit.
Start with the care you need. We’ll guide you through the visit details and available times.
Choose your visit
Select your service and whether you are a new or established patient.
Choose how to pay
Select insurance or self-pay. Review the accepted plans and posted prices before continuing.
Find an available time
Confirm where you will be during the visit and your timezone, then review your appointment details.
More Than a Video Visit
How It Works Your care doesn’t end when the video visit ends.
Wade’s Care First is a full medical practice delivered through telehealth. When it is medically appropriate, we order, prescribe, refer and coordinate the services you would expect from a traditional outpatient practice.
- 1VisitSecure video from your phone or laptop
- 2TestingLabs and imaging ordered near you
- 3ResultsReviewed and explained with you
- 4TreatmentPrescriptions and a plan you helped build
- 5ReferralSpecialists and in-person care when needed
- 6Follow-upContinued care with the same provider
Laboratory testing
Blood work, urine tests, hormone and PSA testing, completed at a lab near you.
Diagnostic imaging
X-rays, ultrasounds, CT scans and MRIs ordered through local imaging centers.
Additional testing
Testing matched to your symptoms, history and plan, including sleep studies when indicated.
Equipment and supplies
Orders for durable medical equipment and supplies when medically necessary.
Specialist referrals
Referrals to cardiology, endocrinology, sleep medicine and more, with your care kept connected.
Prescription management
Prescribing and adjusting medications when clinically appropriate and allowed by law.
Results and follow-up
Every result reviewed with you, explained, and turned into a next step.
GeneSight® Testing
Pharmacogenomic information that may help inform mental-health medication decisions.
Care coordination
Orders and referrals sent to facilities near you, with Wade’s Care First staying involved.
Telehealth when appropriate. In-person services when needed. Coordinated care throughout.
Book a VisitHow It WorksOrders go local
Labs, imaging and pharmacies near Rockford.
Quest Diagnostics has two Rockford patient service centers, at 5901 E. Riverside Blvd. and 641 Highgrove Place; we send the order electronically and you walk in or book a time. Hospital outpatient labs and imaging departments at OSF Saint Anthony, UW Health SwedishAmerican and Mercyhealth Javon Bea-Riverside are the usual route for X-rays, ultrasound, CT or MRI; we send the order to whichever is easiest for you. Prescriptions go to any Rockford pharmacy you name, including Walgreens and CVS locations, and we can check whether a mail-order option fits your plan.
Blood work
Quest Diagnostics patient service centers at 5901 E. Riverside Blvd. (weekday and Saturday hours) and 641 Highgrove Pl. (weekdays). Hospital outpatient labs at the three systems take outside orders.
Imaging
Hospital imaging departments at OSF Saint Anthony, UW Health SwedishAmerican and Mercyhealth Javon Bea-Riverside.
Pharmacies
Walgreens and CVS have multiple Rockford locations.
Before you go, confirm the requested test, outside-order acceptance, insurance, collection fees and hours with the facility. These resources are examples, not a complete directory. Quest Location Finder · Labcorp Location Finder.
Patient Questions
All Patient Questions Rockford questions.
Does Wade’s Care First have an office in Rockford?
No. Wade’s Care First is a telehealth practice. You join your visit by secure video from home, work or anywhere in Illinois, and Charles Wade, FNP-BC is licensed to treat you while you are in the state. Anything that needs hands-on care is coordinated with facilities in and around Rockford, such as OSF Saint Anthony Medical Center (Level I trauma center; the only ACS-verified Level I trauma center in Illinois outside the Chicago area; ED has 17 rooms and 24 beds), UW Health SwedishAmerican Hospital, 1401 E. State St. (Level II trauma emergency department) and Mercyhealth Javon Bea Hospital-Riverside, 8201 E. Riverside Blvd. (opened 2019; full emergency department). Note: the Javon Bea Hospital-Rockton Avenue campus has operated only a standby emergency department since 2021.
Where will I go for blood work if I live in Rockford?
Quest Diagnostics patient service centers at 5901 E. Riverside Blvd. (weekday and Saturday hours) and 641 Highgrove Pl. (weekdays). Hospital outpatient labs at the three systems take outside orders. We send the order electronically to a location that is convenient for you or in your insurance network. Results come back to us for review with you.
Which Rockford hospitals have an emergency department?
OSF Saint Anthony Medical Center (Level I trauma center; the only ACS-verified Level I trauma center in Illinois outside the Chicago area; ED has 17 rooms and 24 beds), UW Health SwedishAmerican Hospital, 1401 E. State St. (Level II trauma emergency department) and Mercyhealth Javon Bea Hospital-Riverside, 8201 E. Riverside Blvd. (opened 2019; full emergency department). Note: the Javon Bea Hospital-Rockton Avenue campus has operated only a standby emergency department since 2021. For chest pain, trouble breathing, stroke symptoms, severe bleeding, a major injury or thoughts of harming yourself, call 911 or go to the nearest emergency department rather than booking a video visit.
Are there community health centers in Rockford for in-person care?
Crusader Community Health (Health Center Program grantee; sites on Alpine Rd., Broadway, Linden and West State St. in Rockford, plus Loves Park, Belvidere and South Beloit school-based sites; West State urgent care is walk-in) provides in-person primary care and offers a reduced-fee program based on income and household size. HRSA lists the organization as Crusaders Central Clinic Association. Many patients pair that kind of local clinic with telehealth for follow-ups, medication management and specialist coordination.
Can I use Illinois Medicaid or other insurance for a telehealth visit from Rockford?
Many plans are accepted and benefits are verified before your visit. BCBS / Anthem PPO, UnitedHealthcare PPO, UMR (PPO), Aetna PPO, Cigna PPO, Humana PPO, Ambetter PPO, Illinois Medicaid, Meridian Health Plan of Illinois, Aetna Better Health of Illinois, TRICARE. Illinois Medicaid is run by the Illinois Department of Healthcare and Family Services (HFS). Most members are enrolled in HealthChoice Illinois, the statewide managed care program; HFS says members have at least four health plans to choose from depending on where they live, and about 2.4 million of roughly 3.1 million Illinois Medicaid enrollees are in a HealthChoice Illinois plan. HFS lists these HealthChoice Illinois plans: Aetna Better Health of Illinois; Blue Cross Community Health Plan (Blue Cross and Blue Shield of Illinois, the largest MCO with about 700,000 members); CountyCare Health Plan (Cook County only, operated by Cook County Health); Meridian Health Plan (Meridian also runs YouthCare for former youth in care); and Molina Healthcare. In June 2026 HFS announced new HealthChoice Illinois contracts starting January 1, 2027 with six MCOs: Aetna Better Health of Illinois, Blue Cross and Blue Shield of Illinois, Humana, Meridian, Molina Healthcare, and CountyCare for Cook County. Current contracts run through December 31, 2026, so plan options may change at the start of 2027. Coverage varies by plan, and self-pay pricing is posted if your plan is not accepted.
Is Rockford a health professional shortage area?
Primary Care HPSA (low-income population, Winnebago County, designated 2021); mental health HPSA (LI-Northern IL MHCA, designated Feb 2026); Winnebago Service Area MUA (1994). Telehealth can complement local clinicians by offering another way to access primary care, mental health and medication follow-up while you keep your local relationships.
Can orders be sent to a laboratory or imaging facility near me?
When clinically appropriate, we can send orders to a laboratory or imaging facility you choose. Confirm that the location performs the requested test, accepts the order and participates in your insurance network. Availability and travel distance vary by community.
More answers
Questions Rockford patients ask about mental health, ADHD and medical weight management.
- How can I tell whether worry has become an anxiety disorder?
- What is the difference between a panic attack and generalized anxiety?
- Can ADHD first become apparent in adulthood?
- What is executive dysfunction?
- What is medical weight management?
- Am I a candidate for medical weight loss?
All Mental Health Questions All ADHD Questions All Medical Weight Management Questions
Good to know
Services, screening recommendations, testing, treatment options, referrals and prescribing may vary with your age, medical history, symptoms, where you are physically located at the time of the visit, state and federal requirements, insurance requirements, and whether your condition can be safely managed by telehealth. Conditions and services listed here are examples. An appointment does not guarantee a particular diagnosis, a prescription, a controlled medication, hormone therapy, a lab order, an imaging study, a sleep study, a specialist referral, an accommodation letter or a particular treatment. Treatment decisions follow a clinical evaluation and the provider’s judgment.
Sources
Practice provider: Charles Wade, FNP-BC. Information updated October 25, 2026.
Patient Education
Browse All Patient EducationHealth topics for Rockford patients.
Articles on the care people in Rockford book most, each linked to its service and booking.
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A local landmark
Tinker Swiss Cottage
Tinker Swiss Cottage, a historic home in Rockford.
Photo: Teemu008 · Source · CC BY-SA 2.0. Resized for display.
Metro area · Winnebago County
Getting care in Rockford
Northern Illinois manufacturing city on the Rock River with three hospital systems, a Level I trauma center and a long-running population plateau.
Rockford is a city of about 147,000 people in Winnebago County with three hospital systems but a documented shortage of providers for people on low incomes. HRSA designates the county’s low-income population as a primary care shortage area, and a mental health shortage designation covering northern Illinois was renewed in February 2026. Crusader Community Health is the area’s federally funded health center, with sites on Alpine, Broadway, Linden and West State plus Loves Park and Belvidere.
A video visit lets you see a nurse practitioner without traveling to a clinic for the video visit. Charles Wade, FNP-BC, can manage chronic conditions, mental health and ADHD, review skin and sleep concerns, and send labs or prescriptions to Rockford facilities.
Access in Winnebago County
HRSA designates Winnebago County’s low-income population as a primary care Health Professional Shortage Area (designated November 2021, score 18) and includes the county in the LI-Northern IL mental health shortage designation (renewed February 2026); the Winnebago Service Area has been a Medically Underserved Area since 1994. Rockford’s three hospitals each received a ’C’ Leapfrog safety grade in fall 2025. Mercyhealth downgraded its Rockton Avenue emergency department to standby status in 2021.
Who this helps most in Rockford
This works well for Rockford residents who need steady care for blood pressure, diabetes, thyroid or cholesterol, help with anxiety, depression or ADHD, weight management, or a quick look at a rash or infection. It also suits parents of children five and older who need sick visits without pulling everyone out of school. Go in person for anything that needs a hands-on exam or urgent imaging.
For emergency care, OSF Saint Anthony Medical Center and Javon Bea Hospital–Riverside are Level I trauma centers. UW Health SwedishAmerican also provides emergency care. The Javon Bea Rockton Avenue campus has run only a standby emergency department since 2021.
Local health considerations
- Only one full-service Mercyhealth emergency department: the Rockton Avenue campus became a standby ED in 2021 after a review found most of its ED patients did not need emergency care.
- Fall 2025 Leapfrog safety grades were ’C’ for UW Health SwedishAmerican, OSF Saint Anthony and Javon Bea Hospital.
- Winnebago County’s low-income residents are a federally designated primary care shortage population, so new-patient appointments at clinics can be hard to get.
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