Welcome to wadescarefirst.com (“Website”), operated by Wade’s Care First (“Practice,” “we,” “our,” or “us”). We are committed to protecting your privacy and safeguarding your personal and health information in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website or use our services, including telehealth services.
We may collect the following types of information:
Full name
Date of birth
Address
Email address
Phone number
Insurance information
Payment information
Emergency contact information
When you use our services, we may collect medical information including:
Medical history
Symptoms
Diagnoses
Treatment information
Prescriptions
Appointment records
All Protected Health Information is handled in compliance with HIPAA regulations.
We may collect non-identifiable data such as:
IP address
Browser type
Device type
Pages visited
Time spent on pages
This information is used to improve website functionality and user experience.
We may use your information to:
Provide medical services and telehealth consultations
Schedule and confirm appointments
Process payments
Verify insurance eligibility
Communicate regarding care, billing, or updates
Improve our Website and services
Comply with legal and regulatory requirements
We do not sell or rent your personal or health information.
Wade’s Care First complies with HIPAA privacy and security rules. Your Protected Health Information will only be used or disclosed:
For treatment, payment, and healthcare operations
As required by law
With your written authorization
For more details about how your medical information may be used and disclosed, please refer to our Notice of Privacy Practices (available upon request).
If you participate in telehealth appointments:
You acknowledge that telehealth involves electronic communication.
While we use secure, HIPAA-compliant platforms, no system can be guaranteed 100% secure.
You consent to the electronic transmission of medical information as part of your care.
Payment information submitted through our Website is processed securely through third-party payment processors that comply with applicable security standards.
We do not store full credit card numbers on our servers.
Before scheduling your appointment, please review the following:
You may have a copay or an outstanding balance that is due prior to your appointment.
You are responsible for paying any copay and outstanding amounts before your scheduled visit.
To proceed with scheduling, you must acknowledge and agree to this policy by checking the confirmation box below.
Please note: Your appointment cannot be confirmed until you acknowledge and agree to pay any applicable copay and outstanding balances.
[ ] I acknowledge that I am responsible for paying my copay and any outstanding balance prior to my appointment.
Our Website may use cookies and similar tracking technologies to enhance user experience and analyze site traffic.
You may disable cookies in your browser settings, though some features of the Website may not function properly.
We may use third-party service providers for:
Appointment scheduling
Telehealth platforms
Payment processing
Email communications
Website analytics
These providers are required to protect your information and, where applicable, sign Business Associate Agreements (BAAs) under HIPAA.
We implement reasonable administrative, technical, and physical safeguards to protect your personal and health information.
Despite these safeguards, no method of transmission over the internet is completely secure. We encourage you to use secure devices and private networks when accessing telehealth services.
You have the right to:
Request access to your medical records
Request corrections to your records
Request restrictions on certain disclosures
Receive an accounting of disclosures
File a complaint without fear of retaliation
To exercise your rights, please contact us using the information below.
Our services are not directed toward children under 18 without parental or guardian consent. If we become aware that information has been collected without appropriate consent, we will take appropriate steps to delete it.
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.
Wade’s Care First
6101 N Keystone Ave Ste 100 PMB 1084
Indianapolis, IN 46220
317-765-0603
Charles@WadesCareFirst.com
